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CONTACT US

Eileen's inspiration has always come from her customers. We'd love to hear what you think.


  • Live Chat with our Customer Service Team about your online order or other product questions.
  • The "Live Chat" button appears in the upper corner of our site when our associates are available to assist you. Click to connect, type in your question and someone from the Customer Service Team will respond.
  • Our Live Chat hours are Monday through Saturday, 10:00am-5:00pm, EST (excluding US holidays).
  • For technical problems with the website or questions about your online order:
    Contact us at: onlinesupport@eileenfisher.com
    Call: 1.800.445.1603
  • Our online Customer Service Team are available Monday through Friday, 9:00am-10:00pm, Saturday, 9:00am-5:00pm, EST (excluding US holidays).
  • To inquire about or order products not featured on our website or for customer service questions not addressed here:
    Contact us at: customercare@eileenfisher.com
    Call: 1.866.512.5197
  • Our Personal Shopping Service is available Monday through Friday, 9:00am-10:00pm, Saturday, 9:00am-5:00pm, EST (excluding US holidays).