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My Account

ASK us Have a question? Find the answers to your most frequently asked questions.

  • Sign-In Instructions

    To sign in to your Account, click on the "Sign In" link found at the top right of the site. Enter your email address and password on the left side, and you will be taken to My Account. The "Sign In" link will then be displayed as "Sign Out," which you should click when you wish to end your session. If you are a new customer and would like to create an account, click here.

  • Forgot your Password?

    Click here to be directed to our "Sign In" page, where you can simply enter your email address in the space provided and click the "Reset Password" button. We will send you your password within minutes.

  • Creating an Account

    Creating an account on is easy. Simply, click the "My Account" or "Sign In" button, or when you place an order, you will be prompted to create an account with your name, email address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive emails about your order.

    Account Benefits

    By creating an account, you can review and manage all your information. You can access your shipping and billing addresses, order history, settings, and more.

    Improve your shopping experience by taking advantage of these great benefits:

    Emails and Exclusive Offers. By creating an account, you automatically receive email updates on special promotions, sales alerts, new product announcements, gift ideas and more!

    Order History. Track information regarding your order status and shipping information.

    Faster Checkout. Save your billing & shipping addresses, store payment information, and even select default billing and shipping addresses for an easier checkout.

    Gift Card Balance. Check the balances on your Gift Cards at any time.

    EILEEN FISHER Rewards Program. Earn a point for every dollar you spend (excluding sales tax)! When you reach 2,000 points, a $100 gift card will be mailed to your home. For more information about our Rewards Program, click here.

  • Managing Your Account

    It is easy to change your account information online, at any time. Simply click "My Account" to access your account and edit your personal, payment and shipping information.